Cancellation Policy

Welcome to Shivani Aviates. We understand that travel plans may change unexpectedly. Please read our cancellation policy carefully before making any booking through our website.

1. General Cancellation Terms

• All cancellation requests must be submitted in writing to Shivani Aviates Global.
• The booking deposit is non-refundable.
• Cancellation charges will apply based on the number of days remaining before the scheduled departure date.
• Airline cancellation rules and charges will apply in accordance with the respective airline's policy, along with any applicable service fees charged by us.
• Hotel cancellation rules and charges will apply in accordance with the respective hotel's policy, along with any applicable service fees charged by us.
• We recommend confirming the applicable cancellation policy with us at the time of booking.

2. Flight Ticket Cancellation

• Cancellation charges may vary depending on the airline, fare type, route, and the time of cancellation.
• Some airline tickets may be non-refundable.
• Any refund provided will be subject to the airline's rules and applicable service charges.
• Convenience fees and processing charges are non-refundable.

3. Hotel Booking Cancellation

• Hotel cancellation policies vary by property.
• Some hotels may allow free cancellation if requested before the specified deadline, while others may charge full or partial cancellation fees.
• Refund timelines depend on the hotel's policy and payment gateway processing times.

4. Holiday Packages & Other Services

• Cancellation charges for holiday packages, visa services, transport, or other travel-related services will depend on the respective service provider's terms and conditions.
• Non-refundable components, including visa fees, permits, booking deposits, and processing charges, will not be refunded.

5. Refund Process

• Approved refunds will be processed to the original payment method used for the booking.
• Refunds may take 7–15 working days, depending on the airline, hotel, bank, or payment gateway.
• FlyEasy is not responsible for delays caused by third-party service providers, financial institutions, or payment gateways.

6. Modification Requests

• Date changes, name corrections, and itinerary modifications are subject to availability and may incur additional charges imposed by airlines, hotels, or other service providers.

7. Force Majeure

FlyEasy shall not be held liable for cancellations, delays, or service interruptions resulting from natural disasters, adverse weather conditions, government restrictions, pandemics, strikes, technical failures, or any other unforeseen circumstances beyond its reasonable control.

8. Contact Us

For any cancellation, refund, or support-related queries, please contact our customer support team.

Customer Support
+91 9859977700
 

Email Support
Email: vishal@shivaniaviatesglobal.com
Web: https://flyeasy.in/